What changed for shops that switched

Real counters in Delhi NCR, with the numbers they were willing to let us publish.

Kirana store · Chandni Chowk, Delhi

How a two-foot counter in Chandni Chowk moved from a handwritten bill book to a 12-inch terminal, a linked scale and a WhatsApp udhaar ledger.

QSR · Sector 29, Gurugram

Two self-order kiosks, one KDS and a token display — what happened to average order value and peak throughput over one quarter.

Pharmacy · Rohini, Delhi

Batch-wise expiry alerts and an automated supplier-return list changed what happened to slow-moving stock at a 900 sq ft chemist.

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